{"id":11801,"date":"2025-01-29T16:43:06","date_gmt":"2025-01-29T15:43:06","guid":{"rendered":"https:\/\/thesoundofthecosta.com\/omic-torrevieja-handles-more-consumer-complaints\/"},"modified":"2025-01-29T16:54:16","modified_gmt":"2025-01-29T15:54:16","slug":"omic-torrevieja-handles-more-consumer-complaints","status":"publish","type":"post","link":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/","title":{"rendered":"OMIC Torrevieja handles more consumer complaints"},"content":{"rendered":"<p>OMIC Torrevieja, the Municipal Office for Consumer Information of Torrevieja (<a href=\"https:\/\/torrevieja.redomic.com\/\">OMIC<\/a>), received a whopping 493 complaints in 2024. This is an increase of 4.9% compared to 2023. The number of complaints had already increased by 13% in 2023 compared to 2022. These figures highlight a growing trend in the number of consumer complaints.<\/p>\n<p><strong>Telecom sector main cause of complaints<\/strong><\/p>\n<p>Most complaints this year came from the telecommunications sector, with 53 reports. This was followed by 38 complaints about car repair shops, 34 about health services and 27 about banking institutions. Councillor Rosa Ca\u00f1\u00f3n called the increase in complaints about car repair shops striking. Customers complained mainly about the non-compliance with guarantees and poor service in health care.<\/p>\n<p><strong>New location for OMIC<\/strong><\/p>\n<p>In April 2024, OMIC moved to a central location at Calle Clemente Gos\u00e1lvez, 24 Bajo, near Torrevieja Town Hall. This move improved accessibility for citizens and users. To meet growing demand, the office increased its staff from one to two officials. It also increased the number of days on which personal services are offered, especially during holiday periods.<\/p>\n<p><strong>Role of OMIC in consumer protection<\/strong><\/p>\n<p>The OMIC plays an important role in receiving, processing and mediating consumer complaints. In addition, the office offers advice and information to the residents of Torrevieja. This free service is essential for protecting the rights of consumers. The increase in the number of complaints underlines the growing dependence on OMIC for the representation and protection of consumer interests.<\/p>\n<p><strong>You want to advertise multimedia on the Costa? <a href=\"https:\/\/thesoundofthecosta.com\/en\/advertising\/\">See<\/a> what we can do for you! <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>OMIC Torrevieja, the Municipal Office for Consumer Information of Torrevieja (OMIC), received a whopping 493 complaints in 2024. This is an increase of 4.9% compared to 2023. The number of complaints had already increased by 13% in 2023 compared to 2022. These figures highlight a growing trend in the number ...<\/p>\n","protected":false},"author":2,"featured_media":8650,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[254],"tags":[1077],"class_list":["post-11801","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-torrevieja-en","tag-omic-torrevieja-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OMIC Torrevieja handles more consumer complaints - The Sound Of The Costa<\/title>\n<meta name=\"description\" content=\"OMIC Torrevieja, the municipal consumer information office in Torrevieja, received 4.9% more complaints in 2024 than a year earlier.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OMIC Torrevieja handles more consumer complaints - The Sound Of The Costa\" \/>\n<meta property=\"og:description\" content=\"OMIC Torrevieja, the municipal consumer information office in Torrevieja, received 4.9% more complaints in 2024 than a year earlier.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/\" \/>\n<meta property=\"og:site_name\" content=\"The Sound Of The Costa\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-29T15:43:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-29T15:54:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2024\/12\/hand-schudden-alg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"426\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Redactie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Redactie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/\"},\"author\":{\"name\":\"Redactie\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#\\\/schema\\\/person\\\/b262ca7b5103cf724bbcb3730a113c58\"},\"headline\":\"OMIC Torrevieja handles more consumer complaints\",\"datePublished\":\"2025-01-29T15:43:06+00:00\",\"dateModified\":\"2025-01-29T15:54:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/\"},\"wordCount\":253,\"publisher\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/thesoundofthecosta.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/hand-schudden-alg.jpg\",\"keywords\":[\"OMIC Torrevieja\"],\"articleSection\":[\"Torrevieja\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/\",\"url\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/\",\"name\":\"OMIC Torrevieja handles more consumer complaints - The Sound Of The Costa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/thesoundofthecosta.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/hand-schudden-alg.jpg\",\"datePublished\":\"2025-01-29T15:43:06+00:00\",\"dateModified\":\"2025-01-29T15:54:16+00:00\",\"description\":\"OMIC Torrevieja, the municipal consumer information office in Torrevieja, received 4.9% more complaints in 2024 than a year earlier.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#primaryimage\",\"url\":\"https:\\\/\\\/thesoundofthecosta.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/hand-schudden-alg.jpg\",\"contentUrl\":\"https:\\\/\\\/thesoundofthecosta.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/hand-schudden-alg.jpg\",\"width\":640,\"height\":426,\"caption\":\"OMIC Torrevieja, handshake,\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/omic-torrevieja-handles-more-consumer-complaints\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"OMIC Torrevieja handles more consumer complaints\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/\",\"name\":\"The Sound Of The Costa\",\"description\":\"Lifestyle, news and radio at the Spanish coastline\",\"publisher\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#organization\",\"name\":\"The Sound Of The Costa\",\"url\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/thesoundofthecosta.com\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/the-sound-of-the-costa-logo-small.svg\",\"contentUrl\":\"https:\\\/\\\/thesoundofthecosta.com\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/the-sound-of-the-costa-logo-small.svg\",\"width\":512,\"height\":512,\"caption\":\"The Sound Of The Costa\"},\"image\":{\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/#\\\/schema\\\/person\\\/b262ca7b5103cf724bbcb3730a113c58\",\"name\":\"Redactie\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/1ef8b1902d2f0d878f8ecaac34e6804d601636c494554e9a36445969bdfefcb7?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/1ef8b1902d2f0d878f8ecaac34e6804d601636c494554e9a36445969bdfefcb7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/1ef8b1902d2f0d878f8ecaac34e6804d601636c494554e9a36445969bdfefcb7?s=96&d=mm&r=g\",\"caption\":\"Redactie\"},\"url\":\"https:\\\/\\\/thesoundofthecosta.com\\\/en\\\/author\\\/ops_tsotcrv\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"OMIC Torrevieja handles more consumer complaints - The Sound Of The Costa","description":"OMIC Torrevieja, the municipal consumer information office in Torrevieja, received 4.9% more complaints in 2024 than a year earlier.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/","og_locale":"en_US","og_type":"article","og_title":"OMIC Torrevieja handles more consumer complaints - The Sound Of The Costa","og_description":"OMIC Torrevieja, the municipal consumer information office in Torrevieja, received 4.9% more complaints in 2024 than a year earlier.","og_url":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/","og_site_name":"The Sound Of The Costa","article_published_time":"2025-01-29T15:43:06+00:00","article_modified_time":"2025-01-29T15:54:16+00:00","og_image":[{"width":640,"height":426,"url":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2024\/12\/hand-schudden-alg.jpg","type":"image\/jpeg"}],"author":"Redactie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Redactie","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#article","isPartOf":{"@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/"},"author":{"name":"Redactie","@id":"https:\/\/thesoundofthecosta.com\/en\/#\/schema\/person\/b262ca7b5103cf724bbcb3730a113c58"},"headline":"OMIC Torrevieja handles more consumer complaints","datePublished":"2025-01-29T15:43:06+00:00","dateModified":"2025-01-29T15:54:16+00:00","mainEntityOfPage":{"@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/"},"wordCount":253,"publisher":{"@id":"https:\/\/thesoundofthecosta.com\/en\/#organization"},"image":{"@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#primaryimage"},"thumbnailUrl":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2024\/12\/hand-schudden-alg.jpg","keywords":["OMIC Torrevieja"],"articleSection":["Torrevieja"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/","url":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/","name":"OMIC Torrevieja handles more consumer complaints - The Sound Of The Costa","isPartOf":{"@id":"https:\/\/thesoundofthecosta.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#primaryimage"},"image":{"@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#primaryimage"},"thumbnailUrl":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2024\/12\/hand-schudden-alg.jpg","datePublished":"2025-01-29T15:43:06+00:00","dateModified":"2025-01-29T15:54:16+00:00","description":"OMIC Torrevieja, the municipal consumer information office in Torrevieja, received 4.9% more complaints in 2024 than a year earlier.","breadcrumb":{"@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#primaryimage","url":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2024\/12\/hand-schudden-alg.jpg","contentUrl":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2024\/12\/hand-schudden-alg.jpg","width":640,"height":426,"caption":"OMIC Torrevieja, handshake,"},{"@type":"BreadcrumbList","@id":"https:\/\/thesoundofthecosta.com\/en\/omic-torrevieja-handles-more-consumer-complaints\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/thesoundofthecosta.com\/en\/"},{"@type":"ListItem","position":2,"name":"OMIC Torrevieja handles more consumer complaints"}]},{"@type":"WebSite","@id":"https:\/\/thesoundofthecosta.com\/en\/#website","url":"https:\/\/thesoundofthecosta.com\/en\/","name":"The Sound Of The Costa","description":"Lifestyle, news and radio at the Spanish coastline","publisher":{"@id":"https:\/\/thesoundofthecosta.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/thesoundofthecosta.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/thesoundofthecosta.com\/en\/#organization","name":"The Sound Of The Costa","url":"https:\/\/thesoundofthecosta.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/thesoundofthecosta.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2020\/12\/the-sound-of-the-costa-logo-small.svg","contentUrl":"https:\/\/thesoundofthecosta.com\/wp-content\/uploads\/2020\/12\/the-sound-of-the-costa-logo-small.svg","width":512,"height":512,"caption":"The Sound Of The Costa"},"image":{"@id":"https:\/\/thesoundofthecosta.com\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/thesoundofthecosta.com\/en\/#\/schema\/person\/b262ca7b5103cf724bbcb3730a113c58","name":"Redactie","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/1ef8b1902d2f0d878f8ecaac34e6804d601636c494554e9a36445969bdfefcb7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1ef8b1902d2f0d878f8ecaac34e6804d601636c494554e9a36445969bdfefcb7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1ef8b1902d2f0d878f8ecaac34e6804d601636c494554e9a36445969bdfefcb7?s=96&d=mm&r=g","caption":"Redactie"},"url":"https:\/\/thesoundofthecosta.com\/en\/author\/ops_tsotcrv\/"}]}},"jetpack_publicize_connections":[],"_links":{"self":[{"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/posts\/11801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/comments?post=11801"}],"version-history":[{"count":2,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/posts\/11801\/revisions"}],"predecessor-version":[{"id":11804,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/posts\/11801\/revisions\/11804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/media\/8650"}],"wp:attachment":[{"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/media?parent=11801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/categories?post=11801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thesoundofthecosta.com\/en\/wp-json\/wp\/v2\/tags?post=11801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}